At Truthed, we work hard to deliver the most accurate background reports possible. But sometimes, errors happen — and not because of us. Many of the records we access come from third-party sources like courthouses or record agencies, and mistakes can occur during the original filing or data entry.
The good news? You’re not stuck with it — and we’re here to help you fix it.
How These Errors Happen
Errors in public records are more common than you might think. Maybe there’s a death certificate wrongly linked to your name (you’re obviously still here), or a criminal record attached to you that belongs to someone with the same name, age, or even living nearby.
Mistakes like these usually stem from:
- Data entry errors
- Handwritten forms being misread
- Similar names and personal details
- Misfiled records from the source agency
It’s frustrating — but fixable.
Here’s What To Do:
1. Stay Calm.
These errors can be corrected. Take a deep breath — we’re here to guide you through the process.
2. Print the Record.
Grab a copy of the incorrect record. Having printed proof will make it easier to show the mistake and explain the situation clearly.
3. Contact the Source.
In most cases, the courthouse or agency where the record originated will be your first stop. If the error came from a government office or private entity, you’ll need to reach out to them directly.
Bring your printed proof and be ready to explain the issue — they’re the only ones who can correct the official record.
4. Need Help? Reach Out to Us.
If you’re not sure where to start or run into roadblocks, don’t hesitate to contact our team. We’ll help guide you every step of the way until the error is resolved.
Your Truth Matters — And We’ll Help You Protect It
Mistakes on a background report can be stressful, but you’re not in this alone. Truthed is here to help you fix it — quickly, clearly, and confidently.
- Accurate Reports
- Helpful Support
- Your Data, Your Control
